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NLP Text Classification System

Multi-class text classification with BERT + LSTM, deployed as a real-time Flask API.

BERTLSTMFlask APINLP

Problem

Manually sorting large volumes of text โ€” support tickets, documents, reviews โ€” doesn't scale. Teams need automated classification that's both accurate and fast enough to run in production.

Approach

Designed and trained a deep learning NLP pipeline combining BERT and LSTM architectures for multi-class text classification, then wrapped the trained model in a production-ready Flask REST API for real-time inference.

Results

  • 96% accuracy on the test set
  • Real-time inference via a deployed Flask REST API

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